Platform Integration
Integrate with platforms that customers are already familiar and continue to build your business reputation. We make it easy!
Build Positive Impact with Your Customers and Your Business!
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74% of consumers say that positive reviews make them trust a local business more. (Brightlocal)
84% of consumers trust online reviews as much as personal recommendations.(BrightLocal)
Businesses using a funnel system see a 33% increase in online reviews, leading to a 25% increase in conversion rates.
Businesses with RECENT positive reviews (under 30 days) had a 183% higher conversion rate than those without.
Online reviews are extremely important for businesses as they can significantly impact a business's reputation, credibility, and revenue.
Send review requests to clients' via Email (email footer), WhatsApp, SMS, etc.
Or simply expose a QR Code in location.
Send happy clients to review on Google or other integrated platforms. Respond to negative reviews & turn unhappy clients into happy ones by redirecting clients to your inbox.
Automatically share best reviews on website's homepage to convert visitors into new customers.
If you are trying to improve your rank on Google, organically, you already know that Google Reviews (and other review platforms) are one of the top three factors that determine local pack appearance. Boost your business visibility and social proof with our new Reputation Management Platform, PositivityO.
Help your business to improve your online reputation by generating a steady stream of reviews, giving your brand a higher star rating and a bigger presence on local search. Online reviews have a huge impact on businesses and their success. They can influence consumer behavior, impact local SEO, and ultimately affect revenue. Businesses that actively manage their online reputation and encourage positive reviews can reap the benefits of a strong online presence and positive customer perception.
I highly recommend PositivityO for any restaurant looking to manage their online reputation. The platform has helped us collect and showcase positive reviews (and avoid negative ones), increasing our visibility and customer base. The user-friendly interface and excellent customer support have made it a seamless experience for us.
Our lawyer practice has been using PositivityO for several months now and it has made a significant impact on our business. We were able to quickly capture and address a negative reviews which helped us improve our process and provide better service to our clients. Highly recommend PositivityO for any service-based business!
As a local grocery store owner, I am delighted to leave a positive review. It helped us capture a negative feedback before it went public where we had a customer experience issue, but with this, we were able to steer the complaint away from Yelp and Google to our inbox and address the issue promptly. Simple, yet effective!
I was initially concerned about negative reviews damaging our spa's reputation, but this platform has been a game changer. When one of our customer mentioned a skin irritation caused by our cream, we were able to address the issue directly and privately, resulting in a positive outcome. Plus, I like the regular feedback we receive it that our business is active and dedicated to excellent customer service.
Included
One way to encourage customers to leave reviews is by placing flyers in high traffic areas, such as the front desk or waiting area. These flyers can include a QR code or a link to our business’s review platform. It’s important to make the flyers eye-catching and informative (example shared in this section), highlighting the benefits of leaving a review.
Benefits:
- Flyers are a great way to encourage customers to leave reviews for your business on review platforms. They can be placed on the front desk or other high traffic areas in your business where customers will see them.
- By having flyers promoting your business's online presence and encouraging customers to leave reviews, you're increasing your online visibility and improving your online reputation.
-PositivityO allows you to customize your flyers with your business's branding and messaging. This ensures that your flyers will effectively communicate your brand and messaging to your customers.
Extra
Another way to remind customers to leave a review is by including a request on the business card. This can be as simple as adding a line on the back of the card that says “We’d love to hear about your experience! Leave us a review.” This serves as a tangible reminder that the business values customer feedback.
Benefits:
- Business cards are a small but effective way to promote your business's online presence and encourage customers to leave reviews.
- By including links to your business's review platforms on your business cards, you're making it easy for customers to find your business online and leave reviews.
- Using PositivityO's customizable business card templates, you can easily create professional and eye-catching business cards that effectively promote your business's online presence.
Included
The business’s website is a great place to showcase positive reviews and encourage customers to leave their own. This can be done by adding a reviews section to the website and featuring customer testimonials prominently. It’s also important to include calls to action that prompt customers to leave a review.
Benefits:
- Your business's website is a critical part of your online presence and should be optimized to encourage customers to leave reviews.
- By including links to your business's review platforms on your website, you're making it easy for customers to find your business online and leave reviews.
- PositivityO offers website widgets that can be easily integrated into your business's website to encourage customers to leave reviews. These widgets can be customized to match your website's branding and messaging.
Included
Every email that a business sends is an opportunity to remind customers to leave a review. Including a line in the email signature that says “We value your feedback! Leave us a review” is a simple and effective way to encourage customers to share their experience.
Benefits:
- Including links to your business's review platforms in your email signature is a simple yet effective way to promote your business's online presence and encourage customers to leave reviews.
- By including links to your PositivityO review platform in every email you send, you're increasing the visibility of your online reputation and encouraging customers to leave reviews.
- PositivityO offers customizable email signature templates that allow you to easily include links to your business's review platforms in every email you send.
Businesses with RECENT positive reviews had a 183% higher conversion rate than those without
97% of consumers read online reviews for local businesses in 2020, up from 93% in 2019. (BrightLocal)
92% of consumers will hesitate to make a purchase if there are no customer reviews. (Fan and Fuel)
94% of consumers say ONE negative review has convinced them to avoid a business. (ReviewTrackers)
A business's star rating is the number one factor used by consumers to judge a business. (BrightLocal)
Online reviews are the third most important factor for local SEO, after Google My Business and website optimization. (Moz)
Google reviews are the most important review platform for local SEO. (BrightLocal)
82% of businesses say that online customer reviews are important for their local search engine optimization strategy. (BrightLocal)
A one-star increase in a business's Yelp rating leads to a 5-9% increase in revenue. (Harvard Business School)
97% of consumers say that online reviews influence their purchasing decisions. (Podium)
91% of 18-34 year-olds trust online reviews as much as personal recommendations. (BrightLocal)
93% of consumers say that online reviews impact their purchasing decisions. (ReviewTrackers)
82% of consumers read reviews for local businesses, and 52% of those consumers only pay attention to reviews written within the past 2 weeks. (BrightLocal)
86% of consumers will hesitate to purchase from a business with negative online reviews. (BrightLocal)
88% of consumers have read online reviews to determine the quality of a local business. (BrightLocal)
89% of consumers read businesses' responses to reviews. (BrightLocal)
51% of consumers say that responding to reviews is important to them when selecting a business. (BrightLocal)
Businesses with more than 82 total reviews earn 54% more in annual revenue than businesses with 0-10 reviews. (Womply)
56% of businesses do not have a claimed Google My Business listing. (Moz)
Only 36% of businesses have claimed their Yelp listing. (ReviewTrackers)
Businesses with an average rating of 4-4.5 stars earn more revenue than businesses with lower ratings. (Womply)
93% of diners check online reviews before making a reservation at a restaurant. (OpenTable)
93% of travelers say that online reviews have an impact on their booking decisions. (TripAdvisor)
90% of patients use online reviews to evaluate doctors. (Software Advice)
74% of job seekers say that employer reviews are important when considering a new job. (Indeed)
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