Boost Your Retail Store's Online+Offline Success

Improve customer satisfaction and increase revenue with the power of online reputation management. Learn how PositivityO can help you take control of your retail brand's reputation and grow your business. According to a study conducted by Womply, businesses with a rating of 4.0-4.5 stars earn 28% more annual revenue than businesses with a rating of 3.0 stars or less.


In today's world, customers heavily rely on online reviews before making a purchase. For retail stores, online reviews can make or break their business. That's why it's essential to have a strong online presence and manage your reputation effectively.


Boost Loyalty: Collect Reviews

  • Personal Touch: By thanking customers for their business and asking for feedback, you're showing them that you care about their experience and value their opinion. This personal touch can help build a stronger relationship between your business and your customers.
  • Positive reinforcement: When customers leave a positive review, it reinforces their positive experience with your business. This can create a sense of loyalty and stickiness, as they are more likely to return to your business and recommend it to others.
  • Opportunities for improvement: Collecting feedback, whether positive or negative, provides valuable insights for improving your business. By addressing any issues or concerns, you can show your customers that you take their feedback seriously and are committed to providing the best possible experience. Capture negative feedback before it tarnishes your brand and reputation.

Advantages of using PositivityO

Streamline Review Collection: PositivityO allows you to automatically request and collect customer reviews, making the process seamless and easy for both you and your customers. This increases the likelihood of getting more reviews, which in turn boosts your online reputation.

Increase customer satisfaction: By responding to customer feedback and resolving their complaints promptly, you can increase customer satisfaction and loyalty. According to a study by Temkin Group, customers who have a positive experience are 6x more likely to repurchase and 5x more likely to recommend to others.

Improve online reputation: PositivityO can help you monitor and manage your online reputation by collecting and displaying positive reviews and ratings on popular review sites such as Google, Yelp, and Facebook. According to a study by BrightLocal, 87% of consumers read online reviews for local businesses in 2020.

Increase revenue: Positive reviews can attract new customers to your store and encourage them to make a purchase. According to a study by Harvard Business School, a one-star increase in a business's rating can lead to a 5-9% increase in revenue.

Disadvantages of not using PositivityO

Negative reviews can harm your business: Negative reviews can significantly impact your business's reputation, leading to a decrease in customer trust and revenue. According to a study by Moz, one negative review can cost a business about 22% of its potential customers.

Difficult to track customer feedback: Without a reputation management system like PositivityO, it can be challenging to track and respond to customer feedback on various review sites.

Missed opportunities to attract new customers: Without a strong online reputation, potential customers may choose to do business with your competitors instead.

Getting Started is easy!

01.

Sign-Up

Sign up and connect your social business accounts. Try us out for 30-days, no credit-card required!

02.

Branded Assets

We create digital and offline assets  with QR codes that you can share with your clients, right away! 

03.

Monitor

Monitor your online reviews and respond to negative reviews promptly.

04.

Analyze

Analyze your feedback and make necessary improvements to your customer experience.

Address

3 Kipling Crescent,
Ajax, Ontario, Canada


Contacts

Setup a meeting
Phone: +1 (416) 312 3882
Fax: +1 (416) 312 3883

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