How we can help your Restaurant thrive!

Positive reviews are crucial for restaurants. With PositivityO, you can easily collect and manage online reviews to improve your restaurant's reputation. Our platform helps you monitor and respond to reviews, while also providing valuable insights into customer feedback. According to a recent study, restaurants that maintain a high rating on Yelp can see up to a 9% increase in revenue. Don't miss out on potential customers – try PositivityO for 30 days, no commitments.


Reviews are crucial for local restaurants as they play a significant role in attracting new customers and retaining existing ones. A study found that 93% of consumers read online reviews before deciding to visit a restaurant, and 84% trust online reviews as much as personal recommendations. Positive reviews can also improve a restaurant's search engine ranking, making it easier for potential customers to find them online. In contrast, negative reviews can deter customers and harm a restaurant's reputation. With PositivityO, restaurants can proactively collect and manage their online reviews, improving their overall reputation and ultimately driving more foot traffic and revenue.


Boost Restaurant Ratings

By using PositivityO to collect and manage your reviews, you can easily monitor and respond to feedback, and use the insights gained to improve your restaurant or ordering food. Positive reviews can also help attract new customers and improve your search engine rankings, leading to increased revenue.

According to a recent study, 60% of consumers read online reviews before visiting a restaurant, and restaurants with positive reviews are more likely to be selected by customers. Additionally, restaurants with higher ratings on Yelp have been found to experience a 5-9% increase in revenue for every one-star increase in their rating.

Email/SMS/Social Media

Use the above mediums to your customers after they have dined in or ordered food online, asking them to leave a review. Include a link to your review page on your website or social media channels.

Delivery Packaging

Include a QR code on your receipts or delivery packaging that directs customers to your review page.

In-store requests

Use review request cards or flyers in your office by placing flyers in high traffic areas, such as the front desk or dining table area to encourage clients to leave a review.

Boost Loyalty: Collect Reviews

  • Personal Touch: By thanking customers for their business and asking for feedback, you're showing them that you care about their experience and value their opinion. This personal touch can help build a stronger relationship between your business and your customers.
  • Positive reinforcement: When customers leave a positive review, it reinforces their positive experience with your business. This can create a sense of loyalty and stickiness, as they are more likely to return to your business and recommend it to others.
  • Opportunities for improvement: Collecting feedback, whether positive or negative, provides valuable insights for improving your business. By addressing any issues or concerns, you can show your customers that you take their feedback seriously and are committed to providing the best possible experience. Capture negative feedback before it tarnishes your brand and reputation.

Advantages of using PositivityO

Streamline Review Collection: PositivityO allows you to automatically request and collect customer reviews, making the process seamless and easy for both you and your customers. This increases the likelihood of getting more reviews, which in turn boosts your online reputation.

Increase customer satisfaction: By responding to customer feedback and resolving their complaints promptly, you can increase customer satisfaction and loyalty. According to a study by Temkin Group, customers who have a positive experience are 6x more likely to repurchase and 5x more likely to recommend to others.

Improve online reputation: PositivityO can help you monitor and manage your online reputation by collecting and displaying positive reviews and ratings on popular review sites such as Google, Yelp, and Facebook. According to a study by BrightLocal, 87% of consumers read online reviews for local businesses in 2020.

Increase revenue: Positive reviews can attract new customers to your store and encourage them to make a purchase. According to a study by Harvard Business School, a one-star increase in a business's rating can lead to a 5-9% increase in revenue.

Disadvantages of not using PositivityO

Negative reviews can harm your business: Negative reviews can significantly impact your business's reputation, leading to a decrease in customer trust and revenue. According to a study by Moz, one negative review can cost a business about 22% of its potential customers.

Difficult to track customer feedback: Without a reputation management system like PositivityO, it can be challenging to track and respond to customer feedback on various review sites.

Missed opportunities to attract new customers: Without a strong online reputation, potential customers may choose to do business with your competitors instead.

Getting Started is easy!

01.

Sign-Up

Sign up and connect your social business accounts. Try us out for 30-days, no credit-card required!

02.

Branded Assets

We create digital and offline assets  with QR codes that you can share with your clients, right away! 

03.

Monitor

Monitor your online reviews and respond to negative reviews promptly.

04.

Analyze

Analyze your feedback and make necessary improvements to your customer experience.

Address

3 Kipling Crescent,
Ajax, Ontario, Canada


Contacts

Setup a meeting
Phone: +1 (416) 312 3882
Fax: +1 (416) 312 3883

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