Take Charge of Your

Build Positive Impact with Your Customers and Your Business!

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Understand Customer Behavior, 
Manage Online Reputation

Positive Reveiws

74% of consumers say that positive reviews make them trust a local business more. (Brightlocal)

Personal Recommendation

84% of consumers trust online reviews as much as personal recommendations.(BrightLocal) 

Review Funnel System

Businesses using a funnel system see a 33% increase in online reviews, leading to a 25% increase in conversion rates. 

Impact of Recent Reviews

Businesses with RECENT  positive reviews (under 30 days) had a 183% higher conversion rate than those without.


Online reviews are extremely important for businesses as they can significantly impact a business's reputation, credibility, and revenue.


Platform Integration

Integrate with platforms that customers are already familiar and continue to build your business reputation. We make it easy!

Booking Logo
Google Reviews
Trip Advisor Review
Yelp
Facebook
AirBnB
YellowPages
Amazon

What makes PositivityO the best solution?

Allow your clients to be the voice of your business.
Client Review
Personalized review request campaigns

Send review requests to clients' via Email (email footer), WhatsApp, SMS, etc.
Or simply expose a QR Code in location.

Review Link
Review link to filter clients' experiences

Send happy clients to review on Google or other integrated platforms. Respond to negative reviews & turn unhappy clients into happy ones by redirecting clients to your inbox.

What clients say
Social proof website widgets of all types

Automatically share best reviews on website's homepage to convert visitors into new customers. 

PositivityO is the best way to improve your business SEO

If you are trying to improve your rank on Google, organically, you already know that Google Reviews (and other review platforms) are one of the top three factors that determine local pack appearance. Boost your business visibility and social proof with our new Reputation Management Platform, PositivityO.

Google Review
Leaving Positive Reviews
First Page of Google, how does that sound for your business?

Help your business to improve your online reputation by generating a steady stream of reviews, giving your brand a higher star rating and a bigger presence on local search. Online reviews have a huge impact on businesses and their success. They can influence consumer behavior, impact local SEO, and ultimately affect revenue. Businesses that actively manage their online reputation and encourage positive reviews can reap the benefits of a strong online presence and positive customer perception.

What Our Fantastic Business Owners Say

Business Owner - Restuarant

I highly recommend PositivityO for any restaurant looking to manage their online reputation. The platform has helped us collect and showcase positive reviews (and avoid negative ones), increasing our visibility and customer base. The user-friendly interface and excellent customer support have made it a seamless experience for us.

Alex Rocha, Owner
IL Punto, New York, USA
Business Owner - Lawyer

Our lawyer practice has been using PositivityO for several months now and it has made a significant impact on our business. We were able to quickly capture and address a negative reviews which helped us improve our process and provide better service to our clients. Highly recommend PositivityO for any service-based business!

Paul Doro, Litigation Lawyer
Acumen Law, Vancouver, Canada
Business Owner - Retail

As a local grocery store owner, I am delighted to leave a positive review.  It helped us capture a negative feedback before it went public where we had a customer experience issue, but with this, we were able to steer the complaint away from Yelp and Google to our inbox and address the issue promptly. Simple, yet effective!

Mike Salvatore, Store Owner
Sal's Grocery, Ontario, Canada
Business Owner - Wellness

I was initially concerned about negative reviews damaging our spa's reputation, but this platform has been a game changer. When one of our customer mentioned a skin irritation caused by our cream, we were able to address the issue directly and privately, resulting in a positive outcome. Plus, I like the regular feedback we receive it that our business is active and dedicated to excellent customer service.

Maria Lusia, Wellness Expert
MLE Spa, Calgary

Why Reputation Management Matters for Your Bottom Line?

  • Importance of Recent Reviews: Having regular social feedback and recent comments on your business's online platforms like Google, Facebook, and Yelp can significantly impact potential customers' decision-making process. When they see that your business is actively engaged in interacting with its customers and receiving positive feedback, they are more likely to choose you over competitors who lack such engagement or have no recent comments posted as they may deem those as fake reviews. In fact, a survey conducted by BrightLocal found that businesses with recent positive reviews had a 183% higher conversion rate than those without. This emphasizes the importance of managing and maintaining a positive online reputation through platforms such as PositivityO
  • Your reputation affects your sales: Potential customers are likely to research your business online before making a purchase. If your online reputation is negative, it could significantly impact your sales, infact businesses risk losing up to 22% of potential customers when just one negative article is found by users considering their purchase (Source: Moz). On the other hand, a positive reputation can lead to more sales and increased revenue. A study (Source: Harvard Business School) shows a one-star increase in a business's Yelp rating leads to a 5-9% increase in revenue.
  • It helps build trust: A strong reputation can help build trust with your customers, making them more likely to do business with you. By managing your reputation and ensuring that it's positive, you can establish yourself as a trustworthy and reliable brand. Furthermore, according to a study by BrightLocal, 91% of consumers read online reviews before making a purchase, and 84% trust online reviews as much as personal recommendations. By actively managing your reputation and ensuring that your online reviews are positive, you can establish trust with potential customers before they even make a purchase.
  • It can attract new customers: Positive online reviews and ratings can attract new customers to your business. By actively managing your reputation, you can encourage customers to leave positive reviews, which can lead to more business. According to a study by ReviewTrackers, 94% of consumers say that a negative review has convinced them to avoid a business. Conversely, businesses with higher overall ratings and more positive reviews tend to see increased traffic and sales. This means that having positive reviews can help your business appear higher in search results, making it more likely to be seen by potential customers.
  • It can improve customer retention: A positive reputation can help retain your current customers. If your customers feel confident and happy with your brand, they are more likely to continue doing business with you. A study by BrightLocal found that 87% of consumers read online reviews for local businesses, highlighting the importance of online reputation management and the impact it can have on customer retention.

Equipping YOU for Success!

We create digital/print assets so YOU can start with your success journey, right away!

PositivityO Flyers with QR Code Scanner

Printed Assets (with QR Codes)

Included

One way to encourage customers to leave reviews is by placing flyers in high traffic areas, such as the front desk or waiting area. These flyers can include a QR code or a link to our business’s review platform. It’s important to make the flyers eye-catching and informative (example shared in this section), highlighting the benefits of leaving a review.

Benefits:
- Flyers are a great way to encourage customers to leave reviews for your business on review platforms. They can be placed on the front desk or other high traffic areas in your business where customers will see them.

- By having flyers promoting your business's online presence and encouraging customers to leave reviews, you're increasing your online visibility and improving your online reputation.

-PositivityO allows you to customize your flyers with your business's branding and messaging. This ensures that your flyers will effectively communicate your brand and messaging to your customers.

PositivityO - Reputation Management - Business Card QR

Business Cards

Extra

Another way to remind customers to leave a review is by including a request on the business card. This can be as simple as adding a line on the back of the card that says “We’d love to hear about your experience! Leave us a review.” This serves as a tangible reminder that the business values customer feedback.

Benefits:
- Business cards are a small but effective way to promote your business's online presence and encourage customers to leave reviews.

- By including links to your business's review platforms on your business cards, you're making it easy for customers to find your business online and leave reviews.

- Using PositivityO's customizable business card templates, you can easily create professional and eye-catching business cards that effectively promote your business's online presence.

Google Review - Reputation Management


Your Business Website


Included

The business’s website is a great place to showcase positive reviews and encourage customers to leave their own. This can be done by adding a reviews section to the website and featuring customer testimonials prominently. It’s also important to include calls to action that prompt customers to leave a review.

Benefits:
- Your business's website is a critical part of your online presence and should be optimized to encourage customers to leave reviews.

- By including links to your business's review platforms on your website, you're making it easy for customers to find your business online and leave reviews.

- PositivityO offers website widgets that can be easily integrated into your business's website to encourage customers to leave reviews. These widgets can be customized to match your website's branding and messaging.

Email Signature - Reputation Management


Business Email Signatures


Included

Every email that a business sends is an opportunity to remind customers to leave a review. Including a line in the email signature that says “We value your feedback! Leave us a review” is a simple and effective way to encourage customers to share their experience.

Benefits:
- Including links to your business's review platforms in your email signature is a simple yet effective way to promote your business's online presence and encourage customers to leave reviews.

- By including links to your PositivityO review platform in every email you send, you're increasing the visibility of your online reputation and encouraging customers to leave reviews.

- PositivityO offers customizable email signature templates that allow you to easily include links to your business's review platforms in every email you send.

The Power of Online Reviews: Why They Matter More Than Ever

Find Out Why Reviews Are Key to Building Trust, Credibility, and Revenue

Businesses with RECENT positive reviews had a 183% higher conversion rate than those without
97% of consumers read online reviews for local businesses in 2020, up from 93% in 2019. (BrightLocal)
92% of consumers will hesitate to make a purchase if there are no customer reviews. (Fan and Fuel)
94% of consumers say ONE negative review has convinced them to avoid a business. (ReviewTrackers)
A business's star rating is the number one factor used by consumers to judge a business. (BrightLocal)

Online reviews are the third most important factor for local SEO, after Google My Business and website optimization. (Moz)
Google reviews are the most important review platform for local SEO. (BrightLocal)
82% of businesses say that online customer reviews are important for their local search engine optimization strategy. (BrightLocal)
A one-star increase in a business's Yelp rating leads to a 5-9% increase in revenue. (Harvard Business School)

97% of consumers say that online reviews influence their purchasing decisions. (Podium)
91% of 18-34 year-olds trust online reviews as much as personal recommendations. (BrightLocal)
93% of consumers say that online reviews impact their purchasing decisions. (ReviewTrackers)
82% of consumers read reviews for local businesses, and 52% of those consumers only pay attention to reviews written within the past 2 weeks. (BrightLocal)

86% of consumers will hesitate to purchase from a business with negative online reviews. (BrightLocal)
88% of consumers have read online reviews to determine the quality of a local business. (BrightLocal)
89% of consumers read businesses' responses to reviews. (BrightLocal)
51% of consumers say that responding to reviews is important to them when selecting a business. (BrightLocal)

Businesses with more than 82 total reviews earn 54% more in annual revenue than businesses with 0-10 reviews. (Womply)
56% of businesses do not have a claimed Google My Business listing. (Moz)
Only 36% of businesses have claimed their Yelp listing. (ReviewTrackers)
Businesses with an average rating of 4-4.5 stars earn more revenue than businesses with lower ratings. (Womply)

93% of diners check online reviews before making a reservation at a restaurant. (OpenTable)
93% of travelers say that online reviews have an impact on their booking decisions. (TripAdvisor)
90% of patients use online reviews to evaluate doctors. (Software Advice)
74% of job seekers say that employer reviews are important when considering a new job. (Indeed)

Monthly

Contact Us

Per month

  • All Platform Integrations
  • Unlimited Reviews
  • Unlimited Redirects to Inbox
  • Unlimited Widgets
Yearly

Contact Us

Per year

  • All Platform Integrations
  • Unlimited Reviews
  • Unlimited Redirects to Inbox
  • Unlimited Widgets
Address

3 Kipling Crescent,
Ajax, Ontario, Canada


Contacts

Setup a meeting
Phone: +1 (416) 312 3882
Fax: +1 (416) 312 3883

Links
Feedback

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